I was fed up with my Palm Treo 650. Fed up enough to break contract and go with something else no matter what it cost me. I had Earthlink Wireless and my coverage was poor almost everywhere. The Treo 650 stopped retrieving emails after a while and I’m not sure if that was the fault of the unit or the service, but in any case I wasn’t getting email. On top of that, the Treo 650 would restart at random. It would restart in the middle of the night, in the middle of calls, and just about any other unexpected time. Some may say it was third party software causing it to crash, but I didn’t have any at all. I just did a hard reset to factory defaults and experienced the same issues. I figured this was unacceptable and it was time for a change. Cingular (now AT&T) and Verizon offer excellent coverage in my area and areas I travel to frequently. I know going with either of them work work much better than Earthlink. The next item in hand was to pick a handset that would suit my needs. I wanted email and internet capability as well as contact management, calendars, and the usual phone ability. I decided a smart phone would be the best fit and I decided to go with the Blackberry Pearl.

My service contract was up with Cingular and I decided to upgrade my Motorola V551 handset. For the most part, I had been happy with Cingular. The wait times for customer service were somewhat long, but overall coverage after they acquired AT&T had been good throughout California. I became interested in smart phones and decided to explore my options. I needed a phone with email capabilities for the most part. I manage a few servers as well as a few websites and it is much easier to respond to clients in a timelier manner. Also with the smart phone I am able to check if all the machines are operating properly without the need to carry a laptop with me at all times.